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Your Electric Bill
Below are definitions for items that you will find on your electric bill.
For more detailed information about your electric bill and your rates and charges, contact us at (765) 482-2390 or 800-897-7362. Contact our billing department via e-mail by accessing our contact page.
You can also find rate information on your electric bill or click here for the current rates for single phase service/ residential service.
Generation/Transmission Charges
The charges for costs associated with the generation of electricity and the delivery of electricity over high voltage power lines. The purchased power cost and regulatory cost adjustments are included in this section of your bill and can be calculated by multiplying the kwh (kilowatt-hours) used during your billing cycle by the appropriate factor.
Purchased Power Cost Tracking Factor
A charge or credit factor, used to calculate the purchased power cost adjustment, that allows the cooperative to adjust for fluctuating power supplier costs associated with purchasing wholesale power.
Distribution Charges
This section lists the charges for delivering electricity to your location. The customer charge and energy charge are also included in this section of your bill.
Customer Charge
The monthly charge for the equipment and assets used to provide service to the customer location. This fee is charged even if no electricity use is registered by the meter.
Energy Charge
This charge, listed as kwh (kilowatt-hours), is for the electricity use registered by the meter during your billing cycle.
Operation Round-Up
Operation Round-Up is a voluntary, community service program that rounds up your monthly billing amount to the next whole dollar. Please let us know if you do not want to participate.
If you are enrolled in this program, you will see a line item on your bill stating your "Operation Round-Up amount." This is your contribution for the billing cycle. Your year- to-date contributions to this program are noted near the top of your bill as "Your YTD Operation Round-Up Contribution."
Click here for more information about the Operation Round-Up program.
Administrative Monitoring Charge: The administrative charge assessed for notification of past due amounts on uninhabited commercial accounts.
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