New Customers

To establish a new account for electric service, you must complete a New Service Application and present a government-issued picture ID at our office located at 1207 Indianapolis Avenue in Lebanon.

Boone REMC will verify your identity through a credit reporting agency. A deposit may be required to establish service.

Please complete the New Service Application and bring it with you to our office to establish a new account. Boone REMC office hours are Monday - Friday, 7:30 a.m. to 4:30 p.m.

> Download the New Service Application.

Call (765) 482.2390 or (800) 897.7362 if you have any questions about establishing a new account. Click here for a map to our office.

Existing Customers

> Call (765) 482.2390 or toll-free (800) 897.7362 for customer service.

To report a power outage 24 hours-a-day, call: (765) 482.2390 or (800) 897.7362.
Please do not use e-mail to report a power outage.


> Click here to view or pay your bill online.

> Call (765) 482.2390 or (800) 897.7362 for automated access to account information 24/7.

> Access our contact page to contact us via e-mail

> Click here for a map to our office

> We offer a drive-through lane with a drop box for after-hours payment.