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What’s On My Bill?

New Customer Center

Our office is located at 1207 Indianapolis Avenue in Lebanon. Our office hours are 7:30 a.m. to 4:30 p.m., Monday through Friday.   To start new service you must fill out a new service application and receive an account number from our office. If you have not received an account number contact our office.

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About My Bill

Click below to learn more about the items listed on your electric bill.

Billing and Meter Reading


Budget Billing

We offer a variable budget billing plan that can help you manage your energy costs.

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Rebates

We offer rebates for residential and commercial customers.

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Below are definitions for items on your electric bill.

 

Wabash Valley Power Association (WVPA) Generation/Transmission Charges Section: This section includes charges for wholesale energy and the costs associated with the generation of electricity and the transmission of electricity over high voltage power lines.
Wholesale Energy: The charge for energy purchased from Wabash Valley Power Association (WVPA), our wholesale power provider. This charge is calculated by multiplying the kWh (kilowatt-hours) used during your billing cycle by the rate listed on your bill.
Boone REMC Distribution Charges Section: This section lists the charges for delivering electricity to your location.
Customer Charge: The monthly charge associated with the costs for the equipment and assets used to provide service to the customer location. This fee is charged even if the meter registers no electricity use.
Energy Delivery Charge: The charge for delivering energy to your location. This charge is calculated by multiplying the kWh (kilowatt-hours) used during your billing cycle by the rate listed on your bill.
Operation Round Up: Operation Round Up is a voluntary, community service program that rounds up your monthly billing amount to the next whole dollar. Please let us know if you do not want to participate.

If you are enrolled in this program, you will see a line item on your bill stating your “Operation Round Up amount.” This is your contribution for the billing cycle. Your year-to-date contributions to this program are noted near the top of your bill as “Your YTD Operation Round Up Contribution.”
Administrative Monitoring Charge: The administrative charge assessed for notification of past due amounts on uninhabited commercial accounts.
For more detailed information about your electric bill and your rates and charges, contact us at 800-897-7362.

Contact our billing department via email by accessing our contact page.


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