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New Customer Center

Our office is located at 1207 Indianapolis Avenue in Lebanon. Our office hours are 7:30 a.m. to 4:30 p.m., Monday through Friday.   To start new service you must fill out a new service application and receive an account number from our office. If you have not received an account number contact our office.

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About My Bill

Click below to learn more about the items listed on your electric bill.

What’s On My Bill?
Billing and Meter Reading

Budget Billing

We offer a variable budget billing plan that can help you manage your energy costs.

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We offer rebates for residential and commercial customers.

2017 Residential Lighting Rebate

In 2017, Boone REMC members are eligible to receive a rebate of up to $3 per bulb on 30 LED screw-in lightbulbs. The bulbs MUST BE Energy Star-rated bulbs. Look for the Energy Star logo on the package or confirm that the bulbs are listed at Fill out the form online by visiting or download a form by clicking here. Bulbs must be purchased by Dec. 31, 2017. The form must be completed by Feb. 28, 2018.


2017 Residential Resistance Rebates

The POWER MOVES rebate program brought to you by Boone REMC and Wabash Valley Power, offers rebates for upgrading resistance electric heating systems (electric furnaces, baseboard heaters, ceiling cable heat), by replacing those systems with heat pumps. This program also provides rebates for new heat pumps and heat pump water heaters. Find rebate forms for HVAC equipment by clicking here.

2017 Commercial & Industrial Rebates

The POWER MOVES program also offers incentives for energy efficiency upgrades in commercial and industrial buildings, schools and agriculture operations. Learn more about the Power Moves programs for businesses and schools. Contact Jeff Dickerson at 800-897-7362 or [email protected] if you have questions. Find Commercial and Industrial rebate forms by clicking here.